10 Essential ISO 9001:2015 Requirements Every Company Should Know
Business Consultant - ISO 9001:2015 is an international quality management system standard published by the International Organization for Standardization (ISO). The standard specifies requirements for a quality management system that can be used by organizations of all types and sizes to improve customer satisfaction, improve organizational performance, and improve process effectiveness.
ISO 9001:2015 consists of 10 clauses that are interrelated, namely:
1. Scope
This clause establishes the scope of application of the organization's quality management system. The organization must determine what products or services are covered by its quality management system.
2. Normative references
This clause establishes the normative references that apply to the implementation of the quality management system.
3. Terms and definitions
This clause establishes the terms and definitions used in ISO 9001:2015.
4. Context of the organization
This clause establishes requirements for the organization to understand its context, including the needs and expectations of its stakeholders.
5. Leadership
This clause establishes requirements for leadership of the organization to demonstrate its commitment to the quality management system.
6. Planning
This clause establishes requirements for the organization to plan its quality management system.
7. Provision of resources
This clause establishes requirements for the organization to provide the resources needed for its quality management system.
8. Operation
This clause establishes requirements for the organization to operate its quality management system.
9. Performance evaluation
This clause establishes requirements for the organization to evaluate the performance of its quality management system.
10. Improvement
This clause establishes requirements for the organization to improve its quality management system on an ongoing basis.
Benefits of Implementing ISO 9001:2015
The implementation of ISO 9001:2015 can provide many benefits for organizations, including:
Improved customer satisfaction
The implementation of ISO 9001:2015 can help organizations to understand the needs and expectations of their customers, and meet those needs and expectations. This can lead to improved customer satisfaction, which can ultimately lead to increased sales and revenue for the organization.
Improved organizational performance
The implementation of ISO 9001:2015 can help organizations to improve efficiency, effectiveness, and productivity. This can lead to improved organizational performance overall.
Improved process effectiveness
The implementation of ISO 9001:2015 can help organizations to improve the effectiveness of their processes. This can lead to reduced errors, improved efficiency, and improved quality of the products or services produced.
Reduced costs
The implementation of ISO 9001:2015 can help organizations to reduce unnecessary costs. This can lead to reduced costs and increased profits for the organization.
Improved organizational image
The implementation of ISO 9001:2015 can improve the organizational image in the eyes of customers, suppliers, and other stakeholders. This can lead to increased trust and reputation for the organization.
Increased business opportunities
The implementation of ISO 9001:2015 can open up new business opportunities for organizations. This is because organizations that have implemented ISO 9001:2015 are considered to be better able to meet the needs and expectations of customers.
How to Implement ISO 9001:2015
There are several ways to implement ISO 9001:2015, including:
Studying the ISO 9001:2015 standard
The first step to implementing ISO 9001:2015 is to study the ISO 9001:2015 standard. The standard can be obtained for free from the ISO website.
Attending ISO 9001:2015 training
ISO 9001:2015 training can help you to understand the ISO 9001:2015 standard in more depth. Training can be conducted internally or externally.
Seeking the assistance of an ISO 9001:2015 consultant
An ISO 9001:2015 consultant can help you to study the ISO 9001:2015 standard, attend training, and implement ISO 9001:2015 in your business.
The following are the general steps for implementing ISO 9001:2015:
Form an implementation team
The first step is to form an implementation team consisting of representatives from various departments in the organization. The team is responsible for planning and implementing the implementation of ISO 9001:2015.
Define the scope
The second step is to define the scope of application for the implementation of ISO 9001:2015. This scope includes what products or services will be covered by the quality management system.
Understand the organization's context
The third step is to understand the organization's context, including the needs and expectations of stakeholders. This is important to ensure that the implemented quality management system can meet the needs and expectations of stakeholders.
Develop a quality policy and objectives
The fourth step is to develop a quality policy and objectives. A quality policy is a general statement of the organization's commitment to quality. Quality objectives are specific statements about what the organization wants to achieve in terms of quality.
Develop processes and procedures
The fifth step is to develop processes and procedures that are necessary to meet the quality policy and objectives. These processes and procedures must be documented and communicated to all employees.
Secure resources
The sixth step is to ensure the availability of resources that are required for the implementation of ISO 9001:2015. These resources include human resources, financial resources, and physical resources.
Provide training
The seventh step is to provide training to all employees who are involved in the implementation of ISO 9001:2015. This training is intended to improve employees' understanding of the quality management system and how to implement it.
Conduct internal audits
The eighth step is to conduct internal audits on a regular basis to assess the conformity of the quality management system with the requirements of ISO 9001:2015.
Take corrective action
The ninth step is to take corrective action based on the results of internal audits. These corrective actions are intended to improve the performance of the quality management system.
Conduct an external audit
The tenth step is to conduct an external audit by an accredited certification body to obtain ISO 9001:2015 certification.
Implementing ISO 9001:2015 requires commitment and hard work from all employees in the organization. However, the implementation of ISO 9001:2015 can provide many benefits for the organization, as mentioned earlier.
Call to action
If you are interested in implementing ISO 9001:2015 in your business, you can contact an experienced business consultant. A business consultant can help you to study the ISO 9001:2015 standard, attend training, and implement ISO 9001:2015 in your business.
What are you waiting for? Contact a trusted business consultant today.
More information:
ISO 9001 Consultant Info
(Admin) (+62)821 3700 0107
Read also: Achieving Peak Quality: A Guide to Implementing ISO 9001 in Your Company, The Benefits of ISO 9001 for Your Business
Tag :ls bmwi, lsppiu, jttc, jana dharma indonesia
Comments